Common Mistake:
Many users get excited about their new look and want to redo treatments too soon, leading to damage. Over-processing lashes or brows by applying treatments more frequently than recommended can cause hair to become brittle, fall out, or have a delayed recovery time.

How to Avoid:

• Follow the 4-6 Week Cycle: Emphasize that treatments should only be applied every 4-6 weeks, giving brows and lashes time to recover and regenerate naturally. This keeps hair healthy and prevents over-processing.
• Use a Nourishing Serum: Recommend incorporating a nourishing lash and brow serum between treatments to help repair and strengthen hair.
• Set a Reminder: Suggest users set a calendar reminder for their next treatment date to prevent overuse.

Common Mistake:
Some users think that leaving the lamination or tint on longer will enhance the effect, leading to uneven results or skin/lash damage. Extended application times can also cause irritation or make brows and lashes harder to manage post-treatment.

How to Avoid:

• Set a Timer: Encourage users to always set a timer (on their phone or a small kitchen timer) to follow the recommended processing times. This can help them avoid accidentally leaving the product on for too long.
• Follow the Instructions Closely: Stress the importance of sticking to the manufacturer’s recommended times. Longer processing doesn’t lead to better results, but it can cause hair and skin damage.
• Rinse Thoroughly: If users accidentally leave a product on for too long, recommend rinsing thoroughly with water and applying a soothing product like aloe vera gel or a gentle moisturizer to calm irritation.

Common Mistake:
Misapplying products—whether too much or too little—can result in uneven results or irritation. Users may apply lamination or tint unevenly, leading to patchy brows or lashes that don’t curl correctly.

How to Avoid:

• Use the Right Amount: Guide users on the correct amount of product to use for each application (e.g., apply a thin, even layer for lamination). Provide a clear visual in your tutorials or packaging instructions (e.g., "Use a pea-sized amount for each brow").
• Proper Technique: Offer a detailed tutorial (both text and video) showing the correct way to apply each treatment. For example, when applying lash perm solution, use upward motions with the provided applicator to evenly coat the lashes.
• Sectioning the Brows/Lashes: For even results, suggest working in small sections when applying the lamination solution or tint, especially for beginners. This ensures a more controlled application and better coverage.

Common Mistake:
Sometimes users don’t apply the lamination solution evenly, resulting in brows that are only partially laminated, with some hairs standing up and others lying flat.

How to Avoid:

• Comb Brows Thoroughly: Recommend that users brush their brows upward with a spoolie brush before and after applying the lamination solution. This helps distribute the product evenly across the entire brow and shapes the hairs uniformly.
• Work in Sections: Suggest applying the lamination solution in small, controlled sections (e.g., start from the inner brow and work outward), ensuring that all hairs are coated. A section-by-section approach helps to avoid missing any areas.
• Use a Thin Layer: Advise users to apply a thin, even layer of the product. Too much product can lead to clumping, while too little may cause uneven lamination.

Common Mistake:
Users may select the wrong tint shade or leave the tint on for too long or too short, resulting in brows or lashes that are either too dark or too light.

How to Avoid:

• Choose the Right Shade: Offer a detailed shade guide to help users pick the perfect tint color based on their natural hair and skin tone. For example, recommend lighter shades for a more natural look and darker shades for a bolder effect.
• Adjust Tint Time for Desired Results: Instruct users to start with a shorter tint time for a more natural look and to reapply if they want a darker shade. If users accidentally go too dark, suggest gently wiping the tint with a makeup remover or oil-based cleanser to lighten the result.
• Patch Test Tint Color: Encourage users to test the tint color on a small patch of their skin (like the inside of their wrist) to get an idea of the final result before applying it to their brows or lashes.

Common Mistake:
When applying the lash perm, some users struggle to achieve a proper curl, or lashes may clump together during the process, causing them to look uneven or messy.

How to Avoid:

• Use the Lash Curling Tool Correctly: Recommend that users carefully position their lashes on the provided lash curler or silicone pad, ensuring that all lashes are spread out evenly before applying the perm solution.
• Apply the Solution Evenly: Instruct users to use upward strokes with the applicator to avoid clumping. Emphasize that only a small amount of product is needed for each lash section.
• Fixing Clumps: If lashes clump together, users can gently comb through them with a clean lash brush before the solution fully dries.

Common Mistake:
Sometimes users experience irritation or discomfort during the lamination or tinting process, often because of sensitive skin or an allergic reaction.

How to Avoid:

• Always Patch Test: Reinforce the importance of doing a patch test on a small area of skin 24 hours before applying the full treatment. This helps identify any allergic reactions before it’s too late.
• Use Gentle Products: Recommend soothing, non-irritating formulas for users with sensitive skin. If irritation occurs, suggest rinsing the product immediately and applying a cooling product like aloe vera.
• Hydrate and Nourish Post-Treatment: Encourage users to hydrate their brows and lashes post-treatment using recommended aftercare products to reduce the chance of irritation.

Common Mistake:
Users may forget to dry their brows or lashes completely before applying products, leading to reduced effectiveness of the treatment.

How to Avoid:

• Ensure Brows/Lashes Are Dry: Remind users to thoroughly dry their brows or lashes before starting any treatment. Damp hair can dilute the product and prevent it from working properly.
• Use a Clean Towel: Suggest gently patting the brows and lashes dry with a clean towel after cleansing and before applying any solutions.

Common Mistake:
Users may be tempted to touch or brush their brows and lashes too soon after treatment, which can disrupt the setting process or cause premature fading of tints.

How to Avoid:

• Wait 24 Hours Before Touching: Advise users to avoid touching or brushing their brows or lashes for at least 24 hours after treatment to allow them to fully set.
• No Water or Sweat: Remind users to keep their brows and lashes dry and avoid sweating for 24 hours post-treatment to ensure the results last longer.